Your privacy

Property concierge

You can search suggested public pages without signing in. If you choose to ask the AI concierge while signed in, your question and public website information are sent to our platform’s AI service to generate an answer. The concierge does not access your private property files or submit requests on your behalf.

Please leave out personal contact information, access codes and private documents. AI responses are general guidance; confirm property availability, service scope and pricing with the relevant representative or our team.

What we hold

When you submit an inquiry we keep the property details you give us — town, lake, property name, the work described — along with the name, email and phone number you choose to provide. If you create an owner account, the properties you add are stored against that account and are visible only to you and our coordination team.

Private owner files, service inquiries and access notes are not published as property advertisements. When you submit a property for promotion and authorize publication, the approved property details, photographs, representative name, brokerage and official contact link can appear publicly. Your account email is not included in the public listing.

Consent before any introduction

A provider is never given your details automatically. When we believe a verified provider is a genuine fit, we propose the introduction to you: who they are, their trade, the towns they serve, and what we intend to share. You approve or decline it. If you approve, only the details we described are passed on, and the approval is recorded against your property file.

You can withdraw a consent you have already given by contacting our coordination team, and we will stop further sharing from that point.

What we share with providers

Before approval: the type of property, the town and lake, and the scope of work — no name, email, phone, address or access details.

After approval: the contact details and access notes you agreed to, limited to what the provider needs to quote and do the work.

How long we keep it

Requests and property records are kept while you have an account with us, and for as long as needed to answer a question about work we coordinated. You can ask us to close your account and delete your property records at any time; where we are required to keep a record of work carried out, we keep the minimum required.

Who we are

MuskokaRealtyGroup.com is an independent property-services and coordination platform operating in Bracebridge, Gravenhurst, Huntsville, Port Carling and Bala. Real estate transactions are handled by the relevant agent or brokerage. Advertising inquiries are used to respond to your marketing request. Provider records are used to review suitability for service introductions. Sharing your inquiry with a provider requires your consent.