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Terms

Terms of service

The commercial terms behind the service: who does what, how availability works, and where responsibility sits.

Services and advertising

Muskoka Realty Group is a property-services and coordination platform. We connect property owners with independent, verified service providers and coordinate the work between them. We also accept inquiries about advertising and agent-authorized listing promotion. We are not a real estate brokerage and do not represent buyers or sellers in real estate transactions. Advertising placements, pricing, permissions and publication are subject to a separate agreement.

Availability and pricing

Nothing on this site is an offer of service at a published rate. Availability is confirmed per request, per property and per season. Any price you receive is a written quote from the provider carrying out the work, issued after a scope has been agreed.

Where we cannot staff a request, we will say so rather than hold a date provisionally.

Providers are independent businesses

Providers in the network are independent businesses, verified by us for identity, insurance and references before they are introduced to an owner. They are not our employees and they contract directly with the owner for the work. Verification is a check at a point in time; providers are asked to keep insurance current and are removed from the network where it lapses.

Consent and introductions

Owner contact and property details are shared with a provider only after the owner approves a specific introduction. An approval applies to that introduction and that provider; it is not blanket permission to circulate details.

Accuracy of information

Advertisers are responsible for the accuracy of submitted property and business information and for permission to use supplied photographs, descriptions and branding. Guides provide general information; property-specific work should be discussed with an appropriately qualified professional.

Limitation

Because the work is carried out by independent providers, responsibility for the quality of that work rests with the provider under their agreement with the owner. We remain responsible for the coordination we perform: confirming the provider is verified, recording consent, and keeping the property file accurate.